A voice note closes the ticket. Not a supervisor's memory.
Your crew dispatches, fixes, and closes the ticket right from the site. No office paperwork required.
Dispatch · service delivery · field execution · healthcare · security
A typical Tuesday in field service: a customer complaint lands at 9:00 AM. It's seen at 11:00, assigned by 2:00, and the client has called twice before the technician even gets the address. The job goes to whoever happens to pick up the phone first, not who is actually closest. A spare part gets delayed, and nobody downstream knows until the team is sitting idle on-site. That evening, a technician texts a messy voice note saying the job is done — leaving someone back at the office to decode and transcribe it.
- —Instant, intelligent dispatch: every incoming request instantly becomes an SLA-tracked ticket, assigned to the technician with the right skills and the closest route.
- —Zero-friction closure: technicians log job completion via voice note — the system tags the GPS, attaches the site photo, and captures the signature automatically.
- —Dynamic rescheduling: if a job runs long or a part is delayed, schedules recalculate across the board immediately — no manual coordinator calls needed.
- —Proactive maintenance: AMCs and service renewals trigger automatically before they lapse, keeping recurring revenue from going cold.
Pre-built workers, not a feature list.
Each one runs on your rules and cites the exact reason behind every decision. Switch on what you need today; the rest waits.
Requirement-to-Inventory Matching
Matches a stated requirement against available inventory or listings, ranked by fit — not a keyword search.
Applies to: Real estate brokerage (buyer requirements to property listings), specialist/expert matching, custom inventory sourcing.
Visit & Site Scheduling
Coordinates a visit across every party's calendar at once, sends automated WhatsApp directions, and logs feedback against the record afterward.
Applies to: Real estate site visits, field audits, sales site visits, any appointment involving more than one calendar.
Field Dispatch & Routing
Matches incoming service requests to the right technician by location, skill, and asset familiarity — rerouting live when a job slips.
SLA & Escalation
Watches every open ticket against its clock and escalates automatically before an SLA breaches, avoiding client penalties.
Proof-of-Work & Voice Closure
Automatically parses voice notes, tags GPS coordinates, attaches site photos, and captures client signatures when a service job closes on-site.
Contract & AMC Renewal
Tracks service agreements and triggers proactive renewals before an AMC lapses or a customer goes cold.
Subcontractor Labor & Payout
Tracks outsourced field hours against agreed SLAs and automatically calculates payout liability based on verified job completion.
Built for this cluster, configured to your process.
Every process below is built and demonstrable today — see it running against a real scenario in a working session before you commit. Some are already live with a design-partner tenant; the rest are one configuration workshop away.
HVAC & MEP · facilities management · security & surveillance · home healthcare · property maintenance
Not listed? The four clusters cover every field operation we've met. Tell us the process that costs you most and we'll tell you if it's in scope.
Bring the process that costs you the most time.
In a two-hour working session, we'll build and run it live on your real operations. You walk away with a clear process map either way.